Refund policy

Wholesale Return Policy

All wholesale sales are final. We do not accept returns, refunds, or exchanges due to customer preference, ordering errors, excess inventory, or any other reason unrelated to an error or issue with the order.

Exceptions may only be made if there is a significant issue with your order, including:

• The wrong item was shipped.
• The order arrived damaged.
• There is a significant fulfillment or product issue with the order.

If you believe your order qualifies for an exception, you must contact us within 5 business days of receiving your order. You must provide clear photographs and other reasonable documentation showing the issue.

Claims submitted after 5 business days may not be considered. All claims are subject to review and approval on a case-by-case basis. If approved, we will determine the appropriate resolution, which may include a replacement, credit, or other remedy at our discretion.

By placing a wholesale order, you acknowledge and agree to this Wholesale Return Policy.