Answers
FAQs
Answers to the questions we hear most about Eagle Shoe Care.
Where is Eagle Shoe Care based?
Eagle Shoe Care is proudly based in the United States, where our team oversees product development, quality control, and brand operations to ensure the highest standards of care and consistency.
What makes Eagle Shoe Care different from other shoe care brands?
We stand apart through a commitment to quality and innovation, with dedicated products for leather, suede, canvas, mesh, and vinyl. Every formula is designed to clean, protect, and preserve your footwear and accessories effectively.
What does "Preserve What Matters" mean?
It's our core promise — helping you care for the items you value through quality, craftsmanship, and timeless protection, with every product made to extend the life of your footwear and accessories.
Can I order directly from your website?
Retail orders are placed through our official Amazon Store and selected retail partners. Approved wholesale accounts order directly on this site.
Do you offer wholesale or distribution opportunities?
Yes — Eagle Shoe Care welcomes distribution and wholesale partnerships. Interested partners can apply through our Wholesale page.
Can I place a bulk order with Eagle Shoe Care?
Yes. We accept bulk orders for retailers, organizations, and corporate clients — get started through our Wholesale application.
How can I contact Eagle Shoe Care?
You can reach us through our Contact Us page or by emailing support@eagleshoecare.com.
How can I stay updated on new product releases?
Subscribe to our newsletter for the latest updates on new product launches, promotions, and exclusive care tips.
Do you accept product recommendations or feedback?
Yes — we welcome your input. Reach out through our contact page or by email with recommendations, feedback, or questions.
Can I cancel or change a wholesale order?
Wholesale orders can't be cancelled or changed, and the delivery address can't be changed, once the order has been released for shipment. Please check your order and address carefully before you submit.
Where do wholesale orders ship?
We ship wholesale orders within the 48 contiguous states. We can't deliver to PO boxes, Alaska, Hawaii or U.S. territories. Homes and addresses without a loading dock ship ground in cases, up to 40 cases per order. Pallet orders need a commercial address with a loading dock; liftgate delivery isn't available.